Tuesday, December 15, 2009
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12:32 PM
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Bought this tv in August of 2008. June of 2009 we started getting thin vertical lines on 1/2 of the screen. Called LG service since it is still under warranty. Sent a service guy out right away. So far, so good. Service guy said it needed a new display panel. He tried to order one. The part is no longer available. Waited weeks to hear back from LG. Called several times. Always get some dot head over in India that won't put you through to anyone who can help. I continue to call daily just to complain and am finally told that they found the needed part and are arranging to have it installed. Service guy shows up again with a new display panel. One problem....not the right part. Won't work. Call the dot head again. He apologizes and is "so embarrassed" that things have taken so long. Unfortunately, he must send my file to another department....the one that you can't talk to.
So, going on two months now. No word and no help from Hadji.
Unless you are getting this TV for free, I would get a different brand.Get more detail about LG 52LG50 52-Inch 1080p LCD HDTV.
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